Shipping policy

Shipping Policy

Last updated: March 2026

At D Byk Store, we work hard to get your cycling gear to you as quickly as possible — whether you're in Pune or anywhere across India.

1. Order Processing

  • Most orders are dispatched within 1 working day of payment confirmation
  • If there is any delay, we will proactively reach out via call or WhatsApp with an update
  • Orders placed earlier in the day have a higher chance of same-day dispatch
  • Shipment timelines begin from the date of payment confirmation — not order placement

2. Shipping Within India

We ship pan-India via our primary delivery partner Delhivery.

Delivery Type Timeline
Standard Delivery 1–9 working days post dispatch

Free Shipping

  • Pan-India: Free on orders ₹5,000 and above

3. Pune Customers

Being based in Pune, we offer the following options:

  • Standard Shipping — Pan-India delivery via Delhivery (free above ₹5,000)
  • Click & Collect — Pick up from store at no charge
  • Locations: Viman Nagar | Wakad | Bavdhan
  • Available during store working hours
  • Select "Pick up in Store" at checkout

4. Order Tracking

  • Tracking details are shared within 24 hours of dispatch
  • Example: Order placed Monday night → tracking by Tuesday evening or Wednesday morning
  • Track via Delhivery website or link in confirmation email

5. Product Availability

  • Status (In Stock / Online Only / Out of Stock) is shown on the product page and order confirmation
  • In Stock — ships same or next working day
  • Online Only — requires additional lead time (faster shipping won’t reduce this)
  • If an item goes out of stock after ordering, we will inform you and issue a full refund

To confirm stock before ordering:
📞 +91 70204 25618
📩 akshay@dbykstore.com

6. Direct Shipping from Vendor

Some products may ship directly from our vendor partners. If this results in faster delivery, we will always choose that option.

7. Payment Methods

We accept payments via Razorpay:

  • Credit / Debit Cards
  • Net Banking
  • UPI
  • Wallets
  • Direct Bank Transfer / Cheque

Cash on Delivery is not available.

8. Order Cancellations & Refunds

  • D Byk Store may cancel orders due to stock or unforeseen issues
  • Full refund will be processed to original payment method
  • Refer to Returns & Warranty Policy for details

Contact Us

📩 akshay@dbykstore.com
📞 +91 70204 25618
🏪 Viman Nagar | Wakad | Bavdhan, Pune